Mega Gripe

ON 5/06/2008 I TOOK A 8500 MTX SUBWOULFER TO BE REPAIRED AT CIRCUIT CITY. AFTER 2 MONTHS THEY CALLED ME AND TOLD ME THAT THEY ORDER THE WRONG PARTS TO REPAIR THE SPEAKER. THEY TOLD ME THAT THEY WOULD REPLACE THE SUB WITH A 7500 MTX SUB.I WAS NOT HAPPY BUT I AGREED WITH IT BECAUSE THEY TOLD ME IT WAS THE SAME KIND OF SUB. I TOLD THEM I WANT MY 8500 SUB RETURNED BACK TO ME AND THEY SAID THEY WERE NOT GOING TO. I FEEL THAT MY SUB SHOULD BE RETURNED BACK TO BECAUSE ITS MY PROPERTY AND THAT IT CAN BE SERVICED. ALSO IT WAS THIER FAULT IN THE FIRST PLACE FOR NOT ORDERING THE RIGHT PARTS. I DON'T UNDER STAND HOW THEY DIDN'T ORDER THE CORRCT PARTS WHEN THEY HAD ALL THE INFO RIGHT IN FRONT OF THEM. THEY MADE THE MISTAKE AND INSTEAD OF THEM REORDERING THE CORRECT PARTS THEY CALLED ME A GAVE ME A LAME EXCUESS AND OFFER ME THE THE 7500 SUB WHICH I'AM NOT HAPPY WITH I WOULD LIKE TO HAVE MY 8500 SUB BACK. ON 07/05/2008 I RETURN TO CIRCUIT CITY WITH THE ISSUE I AM HAVING WITH THE SUB THEY GAVE ME BECAUSE IT DOES NOT PERFORM LIKE MY 8500. I WOULD LIKE TO TAKE CARE OF THIS MATTER AS SOON AS POSSIBLE BEFORE I TAKE NEXT LEGAL STEP WITH MY LAWAYER. THANK YOU ISMAEL BURGOS 216-526-4375