Business Info

Business Name Business Type Location Representative Name
worst Modesto Irrigation District Bad Businesses / Contractors/Utilities United States, California, Modesto Jack Krieg

The Complaint:

I went to the MID's customer service manager Jack Crieg to try and work out a payment arrangement for my bill because I had been shut off with out warning and I use an oxygen compressor because I am disabled with a lung disease. I am on a very fixed income through SSA and my roommates who are my brother and sister in law had been unexpectedly laid off so there was no income. Jack Crieg agreed to turn me back on and make payment arrangements for the outrageous security deposit fee of $450.00 and the reconnect fee of $77.00 if I paid $300.00. Needless to say I did not have the $300.00 at the time and the Salvation Army Utility *censored* is virtually impossible to get through to, and the only other *censored* was the CVOC who are not accepting new applicants. I didn't know what to do because time was running out and I was threatened with getting shut off again. So an aquaintence of mine said she would help me out with the $300.00. She paid through a credit card on line to the Western Union. I went into the office and met with Mr. Crieg on the 15th and made a payment schedual. On the 17th I recieved an orange notice on my door stating that I had to have 1,322.05 by the 21st or I was again going to be shut off. I called Mr. Crieg and asked him what this was all about and he said the bank had returned the $300.00 made by my friend through western union. I was distraught and overwhelmed by this information because I didn't have $13.00 let alone $1,322.05 and he was fully aware of this and said that there were no options and it was all or nothing. At the time my brother's extended unemployment benefits paperwork was still in transit and I did not know when they would arrive so I couldn't give a specific date as to when I would have $300.00 to replace the money my friends bank had returned. On the 21st like clockwork the power was shut off. by then my brother's unemployment benefits were to be on there way in the mail and be here by the 24th. I called Mr. Criegs office and left a message pleding with him to accept the $300.00 I was now able to pay to replace the previously returned money and continue with the previously agreed upon payment arrangement. I was called back by his secretary Wanda and told in no uncertain terms was there going to be any chance for me to try and correct the mistake that I had no control over in the first place and that since the other $300.00 had been returned by the bank the payment arrangement was now null and void. It is either $1,322.05 or no power which means I have no oxygen and can not do my breathing treatments which I have to have 4-5 times a day. This is going to send me to the hospital which in the long run is going to cost way more than 1322.05 not to mention cost me any little bit of health I have left.
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